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Digital transformationSANDESHAYA

Sri Lanka’s Cashless Economy Push Puts Digital Payments in Focus

Digital payments were placed among Sri Lanka’s main transformation priorities at Digital Summit Asia. Wider adoption will depend on how comfortably businesses and customers can use the services in daily life.

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Illustration of a customer using a phone to pay a Sri Lankan neighbourhood shopkeeper at a grocery counter.
Editorial illustration: digital payment at a Sri Lankan neighbourhood shop.

Digital payments are a central part of Sri Lanka’s plans for a more connected economy, Deputy Minister of Digital Economy Eranga Weeraratne said at Digital Summit Asia, according to News1st’s report on 1 October.

The summit, organised by the Digital Marketing Association of Sri Lanka, was scheduled for 1 and 2 October at Waters Edge.

Payments within a wider programme

The Deputy Minister outlined five areas of focus: government services, the digital industry, a cashless economy, digital skills and the transformation of traditional industries.

He also highlighted the role of consumer and merchant behaviour in encouraging digital and QR payment use. The announcement is a statement of policy direction, rather than a requirement that every shop stop accepting cash.

Adoption happens at the counter

For a small business, a payment method needs to fit the pace of the working day. Customers need a clear way to complete a transaction, while staff need to understand what confirms that it has succeeded.

These everyday details deserve attention alongside national targets. A sign displaying a payment option is only one part of making that option useful.

What progress should look like

Sandeshaya’s view is that progress should be assessed through reliable use, clear support and accessibility for different customers. Businesses also need understandable information about the services they choose.

The summit discussion places payments firmly on the digital economy agenda. Future announcements will need to explain specific programmes, participating services and implementation dates so that merchants can judge what is relevant to them.

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Kavinda Perera
FROM THE NEWSROOM

Kavinda Perera

Kavinda Perera contributes to Sandeshaya with an editorial focus on Sri Lanka’s economy, public policy and the decisions that shape everyday life. His profile brings together national developments, business updates and the wider context behind the headlines.

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